Shipping Information

SHIPPING

All shipping will originate from Brisbane, Australia. Flat Rate Shipping Australia wide.

STREET ADDRESS OR P.O. BOX?

Your nominated destination needs to be a street address rather than a post box as this is a courier stipulation. 

TRANSIT TIME?

Our turnaround time is approximately 5 business days. Please refer to the list below for transit time and bear in mind additional time will be required for delivery if you reside in a remote location.

  • Brisbane : 2 days
  • QLD Country : 3 days
  • Sydney : 3 days
  • NSW Country : 5 days
  • Melbourne : 2-4 days
  • VIC Country : 2-5 days
  • Perth : 6 days
  • WA Country : 6-8 days
  • Adelaide : 3-5 days
  • SA Country : 3-6 days
  • ACT : 2-4 days
  • NT : 4-6 days
  • TAS: 5 days

CHRISTMAS SHIPPING DEADLINES

As the Christmas period is quickly catching up to us, cut-off dates for pre-Christmas delivery will be as follows:

  • Brisbane: December 9th
  • QLD Country: December 2nd
  • Sydney: December 9th
  • NSW Country: December 9th
  • Melbourne: December 9th
  • VIC Country: December 9th
  • Perth: December 2nd
  • WA Country: December 2nd
  • Adelaine: December 2nd
  • SA Country: December 2nd
  • ACT: December 9th
  • NT: December 2nd
  • TAS: December 2nd

These dates take into consideration our standard 7 days turnaround time plus 8 days for carriers to deliver. We have to be conservative with delivery times given the fact that all transport companies are extra busy at this time, so much so we have already received communication from them warning us of delays to our consignments due to bottlenecks.

Any orders received after these dates, we will do our best to dispatch prior to Christmas, however, we cannot guarantee delivery before Christmas as some of our freight companies do close over the Christmas/New Year period.

In regard to urgent orders, these will also processed with an urgent timeframe outside these cut off dates, however, there is no guarantee they will be delivered before Christmas.

Please note: we will be running production over the Christmas/New Year period as per usual, except for public holidays.

We will do our best to accommodate your orders and enquiries during the upcoming busy period. If you have any concerns regarding these dates, please feel free to contact us.

PROTECTION? 

Our canvas prints may not be as fragile as glass framed prints but they are still breakable so we take care to ensure your print is well packaged to avoid any damage through handling during transit. All prints are wrapped securely and for oversize prints a strong backing board is placed against the front of the canvas to protect the canvas.

We guarantee that your order will arrive in perfect condition based on the sizes we offer to freight. To maintain a perfect delivery condition, we have capped the size of the products we will send based on normal delivery channels. We do however have much larger sizes available and can arrange special shipping based on your location and the size required. If you are interested in ordering large canvas prints of either our art range or your photos on canvas please call our factory on (07) 3393 2880 to discuss your individual requirements.

PICK UP? 

If you would prefer to collect your order from our Brisbane factory, just choose the picking up option when you check out and then naturally you will save as there will be no shipping cost. Your order can be collected from 73 Ipswich Road, Woolloongabba in Brisbane.